Case Study - Water Resource Monitoring

Melbourne Water's largest-ever real-time metering upgrade

Melbourne Water’s largest connected metering program, delivering real-time diversion visibility across the Yarra and lower Maribyrnong catchments to more than 1,300 licence holders.

1300+

Licence holders with real-time diversion visibility

2

Major catchments connected - Yarra and lower Maribyrnong

Route logo
4

Flow meter types supported

Real-time diversion monitoring across 1,300+ licence holders

The Challenge

Managing water access fairly across more than 1,300 licence holders on active river systems requires more than periodic snapshots.

Without continuous telemetry, Melbourne Water had limited ability to monitor diversions in real time across the Yarra and lower Maribyrnong catchments. And licence holders – businesses and institutions each with legally defined extraction limits – had no direct visibility into their own consumption as it happened.

The result was a gap between what was being taken from the river and what anyone could actually see at any given moment. For a regulator responsible for fair allocation and licence compliance across two major Victorian waterways, that gap needed closing.

The Solution

As part of Melbourne Water’s largest-ever connected metering program, Kallipr delivered the metering and telemetry systems that brought this network into real time.

Kallipr devices were connected to electromagnetic flow meters deployed across diversion sites, including Arad Octave, Bermad EuroMAG, Krohne Waterflux, and Siemens MAG8000 units, reading pulse outputs from each meter and transmitting diversion data continuously to the Kallipr Kloud platform.

The centrepiece for licence holders is Kloud Insights, a live dashboard giving each user direct, self-service visibility into their own diversion data. No waiting on reports. Just a clear, current picture of what’s been taken, updated automatically.

Each licence holder can now see:

  • Latest daily consumption updated continuously
  • Annual consumption to date tracked against their licence entitlement
  • Latest meter read with timestamp
  • Daily and annual consumption trends across 3, 7, or 30-day windows

Consumption data in Kallipr Kloud

The Outcome

Melbourne Water completed the rollout in early 2026, the largest connected metering project in the organisation’s history.

More than 1,300 licence holders now have real-time visibility into their own water use across the Yarra and lower Maribyrnong river systems.

For Melbourne Water, continuous telemetry means compliance monitoring is no longer dependent on periodic audits or self-reported data. The system provides an accurate, always-current record of what is being diverted across the catchment supporting fair allocation, better planning, and faster response when conditions change.

For licence holders, the data that used to arrive after the fact is now available the moment it’s collected.

“This investment is about managing water responsibly, for the long term and for every customer who relies on fair, consistent access. Real-time monitoring gives our customers and us a clearer, more accurate picture of water use across the region. That’s good for compliance, good for planning, and good for trust.”

John Woodland, Head of Waterway & Catchment Services South East, Melbourne Water

Why It Matters

Surface water allocation is one of the most complex resource management challenges in Australian water policy. The rules exist to protect river health, maintain minimum flows, and ensure fair access across all users.

But rules only work when everyone can see what’s happening in real time.

By connecting every diversion point to live telemetry and putting that data directly into the hands of licence holders, Melbourne Water has built a system where compliance is supported by visibility, not just enforcement. It’s a model with clear implications for water authorities and catchment managers across Australia.

Ready to bring your metering network into real time?

If you're managing licensed water users or running a diversion monitoring program, we can help you connect existing flow meters to live telemetry — and give every stakeholder the visibility they need.

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